Welcome to our
Financial Services Hub

Explore our free industry resources, to help your firm improve access for Deaf customers.

Signing Banks UK is also a free resource to consumers so firms should consider the benefits to signposting consumers to this resource.

Resources Available

Industry Case
Studies

Guidance for Financial Services

Articles and
Links

Industry Case Studies

Good Practice

Barclays 2023

Lloyds 2023

Nationwide 2024

Service Provision

Signly 2023

Sunflower Scheme 2023

Guidance for Financial Services

Leadership & Management - Customer Service - Technology

Articles and Links

Keep up to date on external resources & industry news

Research Timeline

Signing Banks UK is founded in Academic Research,
Strengthened by the work done by our partners and external organisations.

Signing Banks EU
Report 1 - Report 2

SigningBanks UK
Report by Kingston University 2023

Lending Standards Board Report 2023 - 2024

Stepchange Mixed Messages Report 2022

Business Disability Forum Sector Report. Banking and insurance 2022

Banks failing to support disabled customers. Which News 2023

Learn more about Signing Banks UK

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